Someone used my email address, and created this account. every time i call sysoon, i get an operator and is forwarded to an answering system. e-mails are never responded to. your local phone always have a busy signal. this is the most frustrating people i have ever met. why this kind of service? if you need support and donation, then please have the heart to repond. in fact yesterday i did not see my public profile on google, but after i sent an e-mail thanking sysoon for removing my profile. a strange ting happened, the profile was once agiain on google search, with an addition face book account which i did not even make. what's going on here people?